Meredith Arlinghaus
Issue 00  ·  Summer 2026  ·  Proof of Concept
Practice
A publication for people who build on trust.
Feature She Hugged Me at Payroll
Column The Origin Wound
Profile The Stupid Questions
Field Note I Turned Them Away
Conversation Brand Is Not Marketing
Long Read Identity Before Exit
Meredith Arlinghaus  ·  Cincinnati
In This Issue
Editor's Letter Why Now Ford Knowlton Feature She Hugged Me at Payroll Meredith Arlinghaus, fractional accounting Column The Origin Wound What drives the people who do this work Profile The Stupid Questions Will Phillips on the outsider's freedom Field Note I Turned Them Away Brennan Sweeney and the brewery parable Conversation Brand Is Not Marketing Tobias Brauer, Solstat Column Working Yourself Out of a Job Amy Connor and Carter Varn Long Read Identity Before Exit Todd Wilkowski, 11 years fractional Column What the Body Knows The real KPI of fractional work Closing Essay The Fractional City Cincinnati as a model
Practice   ◆   Editor’s Letter
Editor's Letter

Why Now

Ford Knowlton, Publisher  /  Cincinnati, Ohio

There's a fractional CFO in Cincinnati who measures success by whether his client's shoulders drop.

Not revenue growth. Not gross margin improvement. Shoulders.

I started collecting these stories about two years ago. Conversations with fractional leaders who had left corporate careers, sometimes dramatically, sometimes quietly, and built something harder to name but easier to feel. They weren't doing it for the money, exactly. They weren't doing it for the freedom, exactly. They were doing it because they had found a way to be useful in a particular and irreplaceable way, and that turned out to matter more than anything else.

This is the first issue of Practice. It is a concept, a proof, a beginning. It is made from real conversations with people I trust. And its central argument is simple: the work that fractional leaders do, the unglamorous, relationship-first, show-up-every-week work, is changing how mid-market companies think about leadership. And the people who do it deserve a publication that takes them as seriously as they take their clients.

That's what we're building.

Practice   ◆   Feature
Feature

She Hugged Me

at Payroll

Meredith Arlinghaus left a six-figure salary with three kids under four. What she built instead has changed more lives than she expected.
By Ford Knowlton
Meredith Arlinghaus
Meredith Arlinghaus  ·  Fractional accounting  ·  Cincinnati, Ohio

Meredith Arlinghaus was the primary breadwinner in her household. She had a four-year-old, a two-year-old, and a newborn. And she walked away from her six-figure corporate salary because something was going to break.

"Our family," she said, "or me personally." She needed to decide which.

She chose to build a job that didn't exist yet.

That decision, made in exhaustion and love and quiet desperation, is the origin story of a fractional accounting practice that has since become something she didn't fully expect: a source of community transformation. Not because Meredith is exceptional, though she is, but because the work she chose is, at its core, about making the invisible visible.

"To talk to them and literally see their shoulders relax once you come in and start working with them. You can see the burden absolutely being lifted off of them."

Meredith Arlinghaus

Growing up in rural northwest Ohio, Meredith's parents bought the local ice cream shop. All three sisters worked there every summer. "In my hometown," she says, "there are no chains. Everyone owns something." That proximity to small business ownership planted something deep. When she eventually built her own fractional practice, she brought that same reverence with her.

"I do think they are culture shifters," she says of small business owners. "They're the backbone of our communities."

The client Meredith tells me about came to her in pieces. Cash flow was tight, sometimes week to month, sometimes week to week. The husband handled the field work. His wife handled the admin. They were doing everything themselves, the way founders do before they know they don't have to. What they didn't know was that the financial fog surrounding their business was keeping them both trapped.

Meredith's team came in. They got into the books. They freed up cash. They built banking relationships. They shifted payroll. They brought in HR support. And over months, something changed.

"To talk to them and literally see their shoulders relax," she says. "You can see the burden absolutely being lifted off of them."

But there's another story. The one Meredith tells with her hands.

A client who couldn't make payroll. Who was losing sleep. Who had been carrying the weight of other people's livelihoods without anyone to carry it back. Meredith's team freed up the cash. Payroll was made.

"I've literally been hugged by a client," she says.

The hug. In a world of deliverables and dashboards and quarterly reviews, the hug is what Meredith remembers. And what it tells us, not just about her practice but about what fractional work can be when done with full presence, is something no invoice can capture.

There is a prerequisite, though. Meredith has walked away from prospective clients who wouldn't show all their bank accounts, the ones with personal finances tangled into business accounts, the ones who let her only so far in.

"You have to let us in to some of the most intimate parts of your business," she says. Not as a condition. As a truth.

The work requires access. And access requires trust. And trust, Meredith has found, is not something you negotiate. It's something you earn, one payroll at a time.

Her practice is growing. Her kids are in school now. She coaches their teams, picks them up, helps with homework. The job she invented is doing what she needed it to do.

When I ask what success looks like, she doesn't mention revenue or client count.

"When you can see the burden being lifted," she says. "That's the work."

Practice   ◆   Column
Column

The Origin Wound

What drives the people who do this work.
By Ford Knowlton

Tim Waymire's grandfather spent 34 years building a flower business from scratch. When he sold it, he got pennies on the dollar.

Tim spent years as a high school teacher and basketball coach. He built a program from nothing: entrepreneurship classes, leadership courses, a school spirit shop. His dream was to build a dynasty. He had to leave teaching because he couldn't afford to stay.

He now works in M&A advisory. His mission: "I don't want to see that happen to other Midwest business owners."

"Our scars make us sensitive to those things. And make us want to help somebody through that."

Tim Waymire, Telestai Capital

Every fractional leader I've talked to has a wound.

For Meredith Arlinghaus, it was a corporate breaking point. The moment she realized something was going to break and she had to choose.
Meredith Arlinghaus  ·  Fractional Accounting
"I grew up in apartheid South Africa. So having a strong empathy for humans is very much part of my DNA." She can't separate it from her professional identity. She wouldn't want to.
Susannah Strydom  ·  Fractional CMO
In sixth grade, Will Phillips decided to change himself to fit his environment. It worked. It also made him mostly miserable. That experience became his foundational belief about thriving.
Will Phillips  ·  Fractional People & Culture
At 15, Carter Varn worked in his father's trucking garage alongside truckers and mechanics. That proximity to blue-collar work before boardrooms shaped everything about how he shows up.
Carter Varn  ·  Fractional CIO

The wound isn't a liability. It's the whole engine.

This is not self-pity in professional clothing. It's the opposite: a conversion of pain into purpose so complete that the fractional leader cannot disentangle their personal history from their professional expertise. The best fractionals aren't the ones who don't feel it. They're the ones who know exactly what they feel, and show up for the client because of it, not despite it.

The wound is the compass. The work is the direction it points.

Practice   ◆   Profile
Profile

The Stupid Questions

Will Phillips on why the fractional outsider's freedom is the actual product.
By Ford Knowlton
Will Phillips
Will Phillips
Fractional People & Culture Executive

Will Phillips coined a term for the fractional experience: employee tourist. Part of the team, but free from the organizational suffering. The freedom is the product. But it took him a long time to understand that.

In sixth grade, Will made a deliberate decision to change himself to fit his social environment. It worked. He became someone who moved through spaces with ease. It also cost him something he couldn't name until years later.

His first job was in a high attention-to-detail environment. He has ADHD. It was, he says, "a catastrophic fit." He lasted three years. He built elaborate compensating systems. He learned more about executive functioning in that misery than in any formal training. When he left, he carried those systems into every role that followed.

"Fractional people come in and they get to ask stupid questions, because they're not anchoring their livelihood and their identity to this organization."

Will Phillips

Now Will works in People and Culture, the function most responsible for the gap between what organizations say they are and what they actually are. He calls out that gap directly.

"You say we're a family environment," he tells clients, "and then someone doesn't hit their numbers and they get fired."

The fractional leader's superpower, in Will's framing, is the freedom to ask the question everyone in the room already knows the answer to but can't say. The stupid question. The one that breaks the spell. You can only ask it if you're not afraid of the answer. And you're only not afraid if you're not anchoring your identity and livelihood to the organization you're in.

The stupid question is not actually stupid. It's the only honest question in the room.

Will's practical advice to business owners: stop assigning tasks to your best people. Give them a responsibility, then ask what you can do to help them succeed. The enterprise already has the answer to most of its problems, scattered across people's heads in 25% pieces. His job is alignment, not answers.

"99% of the time," he says, "the business knows what it needs to do. It's my job to just pull it out of people's heads."

Practice   ◆   Field Note
Field Note

I Turned Them Away

A parable about the brewery, the referral, and what trust actually costs.
Brennan Sweeney  ·  Fractional CFO

A brewery came to Brennan Sweeney early.

They needed help. He could see that. He also saw that what they needed wasn't what he was built to deliver. They were at a stage that needed something closer to an audit, a kind of work that wasn't his strength. He sent them elsewhere. He made the referral, explained the fit, and walked away from the work.

Most professionals wouldn't do this. Revenue is revenue. A client asking is a client to convert. The referral costs you the engagement and gains you nothing certain.

"I was able to say, I'm not the right person. I may be able to help you in the future, but let me introduce you to someone that can deliver what you need today."

Brennan Sweeney

The brewery grew. And when they grew into the kind of work that Brennan excels at, they came back. They hadn't forgotten that he'd turned them away. That was the point.

The most counterintuitive business development move in professional services is the strategic no. Not because it always comes back. Sometimes it doesn't. But because it announces, more loudly than any proposal, what you actually stand for.

Trust, it turns out, is not built by saying yes. It's built by saying no, clearly, graciously, and in the client's best interest.

The brewery came back. They remembered.

Practice   ◆   Conversation
Conversation

Brand Is Not Marketing

Tobias Brauer on why brand is an operating system, not a color palette.
Tobias Brauer in conversation with Ford Knowlton
Tobias Brauer
Tobias Brauer
Fractional CMO  /  Principal, Solstat  /  Executive MBA, Notre Dame

Tobias Brauer runs Solstat, a boutique design agency above Sacred Beast on Vine Street in Over-the-Rhine. He also teaches, consults as a fractional CMO, and holds two master's degrees. We talked about the thing most people get wrong about brand.

When you say brand is not marketing, what do you mean?
A brand in my mind is not just for recruiting new customers and generating revenue. It's about building a culture for your internal people so they know how to conduct themselves according to the promises you're making as a company. They're empowered to make decisions even sometimes without talking to management, because it's the thing the brand promises. Most people think brand is a logo, a color palette, a tagline. It's an operating system. It's how your people know what to do when you're not in the room.

"A brand is not just for recruiting customers. It's about building a culture for your internal people so they know how to conduct themselves."

Tobias Brauer
What's the most common brand problem you see in mid-market companies?
Very big businesses, $200 million plus, don't have what I would call a basic brand fundamental in place. Which was shocking to me when I first encountered it. You expect that at a certain scale, someone has done the foundational thinking. Often they haven't. The company grew fast and nobody stopped to ask what it actually stands for.
You use a medical metaphor for how clients come to you.
Usually they bring you in because there's some kind of medicine they know they have to take. And you're the one that's going to be honest with them and help them get back on the right track. There's a discomfort they've been avoiding. Your job is to name it. I also use what I think of as the pill-in-peanut-butter approach: you deliver what they asked for, the peanut butter, and you embed what they actually need, the pill. It's not manipulative. It's sequencing. Some people need to see the value before they can accept the diagnosis.
Why do people really leave organizations?
I've seen a lot of people leave organizations, and I think it's probably rarely money. I think it's that they felt like they weren't heard. Brand, done right, is the system that makes people feel heard, through clarity about what's expected, what's valued, what the organization is trying to become. When employees feel like they're part of something with a clear purpose, they stay. It's not complicated. It's just rarely done.
What does good look like?
Good looks like employees who can make decisions without checking in. Who know what the brand promises and hold themselves to it. You've built something durable when the brand is internalized, not just displayed.
Practice   ◆   Column
Column

Working Yourself
Out of a Job

The counterintuitive measure of fractional success.
Amy Connor and Carter Varn
Amy Connor Carter Varn

Amy Connor  ·  CMO on Loan, fractional marketing since 2016

Carter Varn  ·  Fractional CIO, technology strategy and cybersecurity

Amy Connor has been working with her first fractional client since 2017. Nine years.

In fractional economics, nine years is a lifetime. The model is supposed to be episodic: 6 to 18 months, build the capability, graduate the client, move on. Amy Connor knows this. She built her practice on exactly this principle.

"Our purpose is to help fuel mid-market company growth," she says. Not to make herself indispensable.

"When you work yourself out of a job, you don't lose the client. You become the person they trust to do it again."

And yet. The client from 2017 is still with her. Not because she failed to transfer the capability. Because the relationship evolved into something new on the other side: more like a trusted advisor than an active engagement. The graduation model doesn't fail if it produces something different. It just produces something you didn't expect.

Carter Varn tells a similar story from the technology side. He works with companies that have never had IT leadership: some running 10-year-old infrastructure, some with no cybersecurity foundation whatsoever. He comes in. He fixes the vendor relationships. He builds the data layer. He stands up the security program. And then, and this is the part most fractionals skip, he helps the client hire a full-time director of IT. He manages the interviews. He runs the onboarding. He hands off the keys.

"We've been talking about this for 6 years," a client told him, "and have never been able to get over the hump. And you were able to solve that relatively quickly."

The goal, for both Amy and Carter, is client independence. The paradox is that pursuing this goal with full commitment is also the most reliable path to long-term relationship. When you work yourself out of a job, you don't lose the client. You become the person they trust to do it again.

Practice   ◆   Long Read
Long Read

Identity Before Exit

Todd Wilkowski has been fractional for 11 years. His most important question has nothing to do with valuation.
By Ford Knowlton
Todd Wilkowski
Todd Wilkowski
Fractional Trusted Advisor  /  Business Attorney  /  Exit Planning

The first thing Todd Wilkowski asks a business owner who is thinking about exiting is not about the business.

It's about what comes after.

"What are you going to do day one after closing?"

Most owners don't have an answer. This surprises people when Todd says it, because most people assume exit planning is about the deal: the valuation, the structure, the tax treatment, the earnout. Todd knows all of that. He has been doing this for 11 years. He is a business attorney who will tell you, with complete seriousness, that he is not a lawyer.

"I'm a business guy that happened to go to law school. Big difference."

The distinction matters because it tells you how he frames the conversation. He is not optimizing the deal. He is optimizing the person. And those are not always the same objective.

"What are you going to do day one after closing?"

Todd Wilkowski's first question

The business owner who doesn't have an answer to the day-one question is not poorly prepared. They are doing what every business owner does: they have fused their identity to their company so completely that imagining life without it is like imagining themselves without a name. The company is not something they have. It is, in some sense, something they are.

"Their identity is not that," Todd says. Not with cruelty. As a truth worth confronting before the documents are signed, not after.

The closing table, Todd has found, can be the loneliest place in the world for someone who hasn't done this work. The check arrives. The ownership transfers. And then there is the question that was always waiting: who am I now?

Todd is a connector. In Cincinnati's fractional community, which is by any measure unusually collaborative, he plays the role of the person who sees the whole board. He knows who needs what. He sees the cross-pollination. He sends the right introduction at the right moment. He also sees, in that vantage point, how many business owners arrive at the exit conversation carrying a wound that has nothing to do with the deal and everything to do with identity.

His answer is not therapy, exactly. It is a different kind of preparation. Conversations about what gives the owner energy outside the business. About what they always wanted to do but never had time for. About who they are when they're not the boss.

"This makes my heart happy. Watching all this come together, it's pretty cool."

Todd Wilkowski, on the fractional community

Eleven years in, Todd Wilkowski is not tired. He is, if anything, more convinced. The work that matters most is not the transaction.

It's the person on the other side of it.

Practice   ◆   Column
Column

What the Body Knows

The shoulders. The eye contact. The ability to sit in a room and breathe. These are not soft metrics.
Dan Keck  ·  Meredith Arlinghaus  ·  Amy Sheehy
"I vividly remember a client who came into our first meeting looking like he'd been put through the wringer. Hair everywhere, eyes too wide. Only a few months later and he was in a much calmer place. That to me, that was a successful engagement."
Dan Keck  ·  Fractional CFO
"To talk to them and literally see their shoulders relax once you come in and start working with them. You can see the burden absolutely being lifted off of them."
Meredith Arlinghaus  ·  Fractional Accounting
"When I started, the team would not make eye contact with each other. Within a few weeks, people were telling jokes and celebrating and looking at each other."
Amy Sheehy  ·  Fractional COO

Dan Keck measures client progress by whether his client's shoulders drop. Literally. He watches.

Meredith Arlinghaus describes the moment when a new client starts to trust the process, when the books are open, the fog is lifting, and the cash picture is becoming clear. She watches, too.

Amy Sheehy went into a new product team where the members wouldn't make eye contact with each other. The dysfunction had curdled into something physical: the avoidance, the posture, the closed-off presence of people who had stopped believing in the room they were sitting in. She started an L10 review. She stayed positive. She kept showing up. Within weeks: jokes, eye contact, celebration.

The body doesn't lie. And in fractional work, where the engagement is often invisible, the thinking, the relationships, the trust-building that doesn't show up in a deliverable, the body is sometimes the clearest evidence that anything has changed at all.

Shoulders. Eye contact. The ability to sit in a room and breathe. These are not soft metrics. They are the leading indicators that the real work has begun.

Practice   ◆   Closing Essay

The Fractional City

On Cincinnati as a model for what comes next.
Christine Bell Mary Kay Laird Brennan Sweeney
Christine Bell  ·  Mary Kay Laird  ·  Brennan Sweeney

When another fractional professional withdrew from a competitive process because they recognized Christine Bell was the better fit, Christine knew what had just happened.

"That is exactly what we're trying to build," she said.

She was right. And it is, in fact, what is being built: not just by one person, but by a loose and increasingly coherent network of fractional leaders in Cincinnati who have decided that the collaborative model isn't just good ethics. It's good economics.

"Transactional relationship. Remember counter-opposites? That's what that is. That's what we're trying to change."

Todd Wilkowski

Todd Wilkowski sees it as cross-pollination. Brennan Sweeney lived it through the brewery referral. Mary Kay Laird evangelizes Cincinnati's fractional community when she meets practitioners in other cities.

What makes Cincinnati's fractional ecosystem unusual, and worth watching, and possibly worth replicating, is not the density of talent, though the talent is here. It's the operating assumption: that there is enough work for everyone, that the best referral is an honest one, and that the client's outcome is the real competitive differentiator.

This is not how most professional services markets work. Most markets run on hoarding: relationships, information, access, credit. The fractional model, at its best, runs on trust as a renewable resource. You give it, you build it, and somehow you end up with more than you started with.

We started Practice because we believe this model is worth documenting. The people doing this work are not unicorns. They are craftspeople. They have origin stories and wounds and hard-won methods and moments that stopped them cold: a hug at payroll, a tear at dinner, a room where people finally looked at each other.

Those moments deserve a publication.

This is the first issue. There will be more.

Practice
For people who build on trust.
Issue 00  ·  Summer 2026  ·  Proof of Concept
Published by Work With Meaning  ·  Cincinnati, Ohio
ford@workwithmean.ing
All interviews conducted in Cincinnati. All stories are true.